Digital Downloads
Our approach goes beyond tools — but we know that well-designed tools are crucial for successful transformations, so we’ve put together a handful of our favorites to get you started below.
Citizen-Centered Design Process Map
At Cities Reimagined, we don’t believe in prescriptive solutions to unique problems. Instead, we work with each of our partners to help them fall in love with the problems of the very people they serve, using our well-tested Citizen-Centered Design Process. Map
Defining Your Problem
Effective solutions begin with accurately identifying the problem. One of our tenets at Cities Reimagined is: Thou shalt not solve problems that do not exist! Picture a world where obstacles are clear, pain points are recognized, and user needs take center stage. Start with a clear and compelling problem statement, and use the prompts in our toolkit to support it.
Observation Prompts
Hitting the right note when it comes to recording observations during community engagement and user research can be tough — so we’ve developed a list of observation prompts to help you along the way. Download the worksheet to get started!
Interview Prompts
Ask meaningful questions, uncover key insights, and have deep conversations with the people you’re designing for. We developed this list of interview prompts based on hundreds of hours of user research - these prompts are guaranteed to give you great insights.
Interested in learning more?
Dive deep into practical strategies, case studies, and exercises designed to inspire creativity and foster collaboration with our Field Guide to Civic Design. From envisioning sustainable transportation solutions to creating vibrant public spaces, our Field Guide to Civic Design empowers you to tackle the most pressing challenges facing our cities today. The Field Guide to Civic Design includes 16 fillable templates to take your project from idea to launch. Purchase your copy now and become a driving force for positive change in your community!